Certificate IV in Community Services Work

Course Code: CHC40708

Descriptor

This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community based organisations, residential rehabilitation services and outreach services and workers may have supervisory responsibilities.

The qualification:

  • Defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others
  • Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.

On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well being of individuals and groups.

Occupational Titles

♦ Case Worker ♦ Community Services Worker ♦ Community Support Worker ♦ Domestic Violence Worker ♦ Early Intervention Homelessness Worker ♦ Family Support Worker ♦ Health Education Officer ♦ Outreach Officer ♦ Support Worker ♦ Welfare Support Worker ♦ Welfare Worker ♦

Modes of Study

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Workplace Learning

External Study

 Attend Class  

Traineeship

Recognised Prior Learning

     


Units of Competency

Unit Code

Unit Title

Cluster 1

Clients

CHCCHILD401B Identify and respond to children and young people at risk (core unit)
CHCCS422B Respond holistically to client issues and refer appropriately (core unit)
HLTHIR403C Work effectively with culturally diverse clients and co-workers (core unit)
CHCCS412E Deliver and develop client services (core unit)

Cluster 2

Workplace Legislation

CHCADMIN305F Work within the administration protocols of the organisation (elective unit)
CHCCD412B Work within a community development framework (core unit)
CHCCS400C Work within a relevant legal and ethical framework (core unit)
HLTWHS300A Contribute to WHS processes (elective unit)
CHCORG405E Maintain an effective work environment (core unit)

Cluster 3

Community Development

CHCCS411C Work effectively in the community sector (core unit)
CHCNET301D Participate in networks (elective unit)
CHCCD404E Develop and implement community programs (elective unit)

Cluster 4

Communication

CHCCS401C Facilitate responsible behaviour (elective unit)
CHCCOM403A Use targeted communication skills to build relationships (core unit)


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